Refund policy

• 5.1 Returns for change of mind are not accepted. However, a credit voucher may be issued at our discretion if the item is returned in its original, unopened condition within 14 days of dispatch. Delivery fees are non-refundable.
• 5.2 Claims for missing or damaged Goods must be noted on the delivery receipt and reported within 48 hours of receipt.
• 5.3 If required, returns of defective items must be arranged using a tracked shipping method at Spike Trading’s expense.